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Hrvatski Hrvatski HR

National Contact Points of other Member State of the EU and EEA

NATIONAL CONTACT POINTS FOR CROSS-BORDER HEALTHCARE

Member States

AUSTRIA
Gesundheit Österreich GmbH
Website:
In German: https://www.gesundheit.gv.at/service/patientenmobilitaet/kontaktstellepatientenmobilitaet
In English: https://www.gesundheit.gv.at/service/patientenmobilitaet/patient-mobility-en
E-mail: patientenmobilitaet@goeg.at


BELGIUM
Soins de santé transfrontaliers
Website: www.crossborderhealthcare.be
In Dutch: https://www.health.belgium.be/nl/gezondheid/zorg-voor-jezelf/patiententhemas/nationaalcontactpunt-grensoverschrijdende
In French: https://www.health.belgium.be/fr/sante/prenez-soin-de-vous/themes-pour-lespatients/point-de-contact-national-soins-de-sante
In German: https://www.health.belgium.be/de/gesundheit/sorgen-sie-fuer-sichselbst/patiententhemen/nationale-kontaktstelle-der
In English: https://www.health.belgium.be/en/health/taking-care-yourself/patient-relatedthemes/national-contact-point-cross-border-healthcare
E-mail: information@crossborderhealthcare.be


BULGARIA
National Health Insurance Fund
Website: www.nhif.bg
In Bulgarian: https://www.nhif.bg/
In English: https://www.en.nhif.bg/
E-mail: crossbordercare@nhif.bg


CYPRUS
Ministry of Health
Website: www.moh.gov.cy/cbh
In Greek: https://www.moh.gov.cy/moh/cbh/cbh.nsf/index_gr/index_gr?OpenDocument
In English: https://www.moh.gov.cy/moh/cbh/cbh.nsf/index_en/index_en?OpenDocument
E-mail: ncpcrossborderhealthcare@moh.gov.cy


CZECHIA
Health Insurance Bureau
Website: www.kancelarzp.cz
In Czech: https://www.kancelarzp.cz/cs/
In English: https://www.kancelarzp.cz/index.php/en
E-mail: info@kancelarzp.cz


DENMARK
Danish Patient Safety Authority
Website:
In Danish: https://stps.dk/da/eu-sygesikring/koeb-af-behandling-i-udlandet/vejledning-hos-denationale-kontaktpunkter/
In English: https://en.stps.dk/en/citizens/national-contact-point-for-cross-border-in-the-eueea/
E-mail: EUS-jura@stps.dk


ESTONIA
Estonian Health Insurance Fund
Website:
In Estonian:https://www.tervisekassa.ee/kontaktpunkt/riiklik-kontaktpunkt
In English: https://www.tervisekassa.ee/en/kontaktpunkt/national-contact-point
E-mail: info@tervisekassa.ee


FINLAND
Kela
Website:
In Finnish: https://www.eu-terveydenhoito.fi/
In English: https://www.eu-healthcare.fi/
E-mail: yhteyspiste@kela.fi


FRANCE
Centre des Liaisons Européennes et Internationales de Sécurité Sociale (CLEISS)
Website:
In French: https://www.cleiss.fr/pcn/index.html
In English: https://www.cleiss.fr/pcn/index_en.html
E-mail: soinstransfrontaliers@cleiss.fr


GERMANY
Deutsche Verbindungsstelle Krankenversicherung - Ausland (DVKA)
Website: www.eu-patienten.de
In German: https://www.eu-patienten.de/de/startseite/startseite.jsp
In English: https://www.eu-patienten.de/en/startseite/startseite.jsp
E-mail: info@eu-patienten.de


GREECE
National Organization for the Provision of Health Services – EOPYY
Website:
In Greek: https://eu-healthcare.eopyy.gov.gr/
In English: https://eu-healthcare.eopyy.gov.gr/en/
E-mail: ncp_gr@eopyy.gov.gr


HUNGARY
Országos Betegjogi, Ellátottjogi, Gyermekjogi és Dokumentációs Központ (National Center for Patients'
Rights and Documentation)

For Hungarian citizens seeking healthcare in EU:
Website in Hungarian: http://www.eubetegjog.hu/
E-mail: info@eubetegjog.hu

For EU citizens that intend to use Hungarian healthcare:
Website in English: http://www.patientsrights.hu/
E-mail: info@patientsrights.hu


IRELAND
Health Service Executive (HSE)
Website: https://www2.hse.ie/services/cross-border-directive/about-the-cross-border-directive.html
E-mail: crossborderdirective@hse.ie


ITALY
Ministry of Health, Directorate-General for health planning
Website:
In Italian: https://www.salute.gov.it/portale/cureUE/homeCureUE.jsp
In English: https://www.salute.gov.it/portale/cureUE/homeCureUE.jsp?lingua=english
E-mail: ncpitaly@sanita.it


LATVIA
National Health Service
Website: www.vmnvd.gov.lv
In Latvian: https://www.vmnvd.gov.lv/lv
In English: https://www.vmnvd.gov.lv/en
E-mail: nvd@vmnvd.gov.lv


LITHUANIA
National Health Insurance Fund under the Ministry of Health
State Health Care Accreditation Agency under the Ministry of Health
Website:
In Lithuanian: https://ligoniukasa.lrv.lt/lt/veiklos-sritys/informacija-keliaujantiems/tarpvalstybinessveikatos-prieziuros-kontaktinis-centras
In English: https://ligoniukasa.lrv.lt/en/sector-activities/for-travelers-1/national-contact-point-for-crossborder-healthcare
E-mail: info@vlk.lt
Additional contact information:
In Lithuanian: https://ligoniukasa.lrv.lt/lt/veiklos-sritys/informacija-keliaujantiems/tarpvalstybinessveikatos-prieziuros-kontaktinis-centras/papildoma-naudinga-informacija
In English: https://ligoniukasa.lrv.lt/en/sector-activities/for-travelers-1/national-contact-point-for-crossborder-healthcare/additional-useful-information


LUXEMBOURG
For EU citizens intending to use Luxemburgish healthcare:
Service national d’information et de médiation santé
Website: www.mediateursante.lu
In French: https://mediateursante.public.lu/fr.html
In German: https://mediateursante.public.lu/de.html
E-mail: info@mediateursante.lu

For Luxemburgish insured persons seeking healthcare in the EU:
Ministry of Social Security (Caisse nationale de santé)
Website: www.cns.lu
In French: https://cns.public.lu/fr.html
In German: https://cns.public.lu/de.html
In English: https://cns.public.lu/en.html
E-mail: cns@secu.lu


MALTA
Ministry for Health
Website: https://deputyprimeminister.gov.mt//en/cbhc/pages/cross-border.aspx
E-mail: crossborderhealth@gov.mt


NETHERLANDS
Netherlands NCP Cross-border Healthcare - CAK
Website:
In Dutch: https://cbhc.hetcak.nl/nl
In English: https://cbhc.hetcak.nl/en


POLAND
National Health Fund
National Contact Point for Cross-Border Healthcare
ul. Rakowiecka 26/30
02-528 Warszawa
phone: (22) 572 61 13
E-mail: kpk-dyrektywa@nfz.gov.pl
Website: www.kpk.nfz.gov.pl


PORTUGAL
The Central Administration of the Health System
Website: http://diretiva.min-saude.pt/
E-mail: diretiva.pcn@acss.min-saude.pt


ROMANIA
National Health Insurance House
Website: www.cnas-pnc.ro
In Romanian: https://www.cnas-pnc.ro/
In English: https://www.cnas-pnc.ro/?l=en
E-mail: pnc@casan.ro


SLOVAKIA
Healthcare Surveillance Authority
Website: www.udzs-sk.sk
In Slovakian: https://nkm.sk/
In English: https://nkm.sk/en/prava-a-naroky-poistenca/introduction/
E-mail: web@udzs-sk.sk


SLOVENIA
Health Insurance Institute of Slovenia (HIIS)
Website:
In Slovenian: https://www.zzzs.si/en/cross-border-healthcare/slovenian-national-contact-point-for-cross-border-healthcare/
E-mail: nkt@zzzs.si

Phone: 00 386 01 30 77 300


SPAIN
Ministerio de Sanidad, Consumo y Bienestar Social
Website:
In Spanish: https://www.mscbs.gob.es/pnc/home.htm
In English: https://www.mscbs.gob.es/en/pnc/home.htm
E-mail: oiac@msssi.es


SWEDEN
For Swedish insured persons seeking healthcare in the EU:
Försäkringskassan
Website:
In Swedish: https://www.forsakringskassan.se/
In English: https://www.forsakringskassan.se/english
E-mail: kundcenter@forsakringskassan.se ; huvudkontoret@forsakringskassan.se

For EU citizens intending to use Swedish healthcare:
Socialstyrelsen
Website:
In Swedish: www.socialstyrelsen.se
In English: https://www.socialstyrelsen.se/en/
E-mail: socialstyrelsen@socialstyrelsen.se
EEA EFTA States

ICELAND
Icelandic Health Insurance - International Department
Website:
In Icelandic: https://www.sjukra.is/
In English: https://www.sjukra.is/english
E-mail: international@sjukra.is


LIECHTENSTEIN
Amt für Gesundheit (AG)
Website: https://www.llv.li/inhalt/117345/amtsstellen/patientenmobilitat-im-eu-ewr-raum
E-mail: patientenmobilitaet@llv.li


NORWAY
HELFO (The Norwegian Health Economics Administration)
Website:
In Norwegian: https://www.helsenorge.no/behandling-i-utlandet/Nasjonalt-kontaktpunkt-forhelsehjelp/
In English: https://www.helsenorge.no/en/treatment-abroad/norwegian-national-contact-point-forhealthcare
E-mail: servicesenteret@helfo.no

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